{"id":153,"date":"2021-01-27T12:04:17","date_gmt":"2021-01-27T15:04:17","guid":{"rendered":"https:\/\/www.rosaagustina.cl\/helpdesk\/?post_type=ht_kb&#038;p=153"},"modified":"2025-04-10T12:41:33","modified_gmt":"2025-04-10T15:41:33","slug":"se-me-extravio-un-objeto-en-el-resort-que-hago-en-caso-de-perdida-o-extravio","status":"publish","type":"ht_kb","link":"https:\/\/www.rosaagustina.cl\/helpdesk\/ayuda\/se-me-extravio-un-objeto-en-el-resort-que-hago-en-caso-de-perdida-o-extravio\/","title":{"rendered":"Se me extravi\u00f3 un objeto en el resort \u00bfQu\u00e9 hago en caso de perdida o extrav\u00edo?"},"content":{"rendered":"<p class=\"\" data-start=\"183\" data-end=\"418\">En <strong data-start=\"186\" data-end=\"214\">Rosa Agustina Conference<\/strong>, <strong data-start=\"216\" data-end=\"238\">Rosa Agustina Club<\/strong> y <strong data-start=\"241\" data-end=\"270\">Rosa Agustina Guanaqueros<\/strong> entendemos que la p\u00e9rdida de un objeto durante tu estad\u00eda puede ser una situaci\u00f3n inc\u00f3moda, pero queremos que sepas que estamos aqu\u00ed para ayudarte.<\/p>\n<p class=\"\" data-start=\"420\" data-end=\"540\">Si extraviaste alg\u00fan objeto, por favor <strong data-start=\"459\" data-end=\"491\">cont\u00e1ctanos lo antes posible<\/strong> a trav\u00e9s de los siguientes correos electr\u00f3nicos:<\/p>\n<ul data-start=\"542\" data-end=\"791\">\n<li class=\"\" data-start=\"542\" data-end=\"672\">\n<p class=\"\" data-start=\"544\" data-end=\"672\">\ud83d\udccd <strong data-start=\"547\" data-end=\"582\">Rosa Agustina Club y Conference<\/strong>:<br data-start=\"583\" data-end=\"586\" \/>\u2709\ufe0f <a rel=\"noopener\" data-start=\"591\" data-end=\"670\">objetosextraviados@rosaagustina.cl<\/a><\/p>\n<\/li>\n<li class=\"\" data-start=\"673\" data-end=\"791\">\n<p class=\"\" data-start=\"675\" data-end=\"791\">\ud83d\udccd <strong data-start=\"678\" data-end=\"707\">Rosa Agustina Guanaqueros<\/strong>:<br data-start=\"708\" data-end=\"711\" \/>\u2709\ufe0f <a rel=\"noopener\" data-start=\"716\" data-end=\"791\">cctv.guanaqueros@rosaagustina.cl<\/a><\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"793\" data-end=\"923\">Tambi\u00e9n puedes acercarte directamente a la <strong data-start=\"836\" data-end=\"849\">recepci\u00f3n<\/strong> del hotel, donde nuestro equipo te brindar\u00e1 toda la asistencia necesaria.<\/p>\n<p class=\"\" data-start=\"925\" data-end=\"1381\">Contamos con un protocolo interno para el manejo de objetos perdidos que involucra al personal de limpieza y otros departamentos, con el fin de rastrear y custodiar cualquier pertenencia encontrada. Si el objeto hallado puede ser asociado a un hu\u00e9sped, nos pondremos en contacto para coordinar su devoluci\u00f3n. En caso contrario, ser\u00e1 almacenado por un per\u00edodo m\u00e1ximo de <strong data-start=\"1294\" data-end=\"1307\">dos meses<\/strong>, de acuerdo con la normativa vigente, antes de proceder a su disposici\u00f3n.<\/p>\n<p class=\"\" data-start=\"1383\" data-end=\"1550\">Nuestro compromiso es brindarte tranquilidad y un servicio seguro en todo momento. <strong data-start=\"1466\" data-end=\"1494\">No dudes en contactarnos<\/strong>, estamos disponibles para ayudarte en lo que necesites.<\/p>\n<p class=\"\" data-start=\"1552\" data-end=\"1623\">En Rosa Agustina, <strong data-start=\"1570\" data-end=\"1622\">tu experiencia y bienestar son nuestra prioridad<\/strong>.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht_kb_category":[17],"ht_kb_tag":[],"class_list":["post-153","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-preguntas-frecuentes"],"_links":{"self":[{"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/ht_kb\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":6,"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/ht_kb\/153\/revisions"}],"predecessor-version":[{"id":826,"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/ht_kb\/153\/revisions\/826"}],"wp:attachment":[{"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/media?parent=153"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/ht_kb_category?post=153"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.rosaagustina.cl\/helpdesk\/wp-json\/wp\/v2\/ht_kb_tag?post=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}